Tree2MyDoor Reviews
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Tree2mydoor.com Return Policy?
Tree2mydoor.com has a 7 Day No Quibbles Guarantee. If a gift arrives damaged, the company should be notified within 3 days of delivery for a free replacement. If a product is unsuitable for home or garden, it can be exchanged within 7 days of delivery. The unsuitable product should be sent back to the company and upon receipt at their nursery, an alternative will be sent out. A new delivery charge will apply. This excludes engraved products & dedicate a tree gift packs.
Customers wishing to return goods should notify the company within 3 working days of receipt of goods. Goods should be returned in the original packaging within 14 days of receipt. A digital image may be required as proof of the issue to authorise a return and refund of goods.
Goods should be returned in the unopened and undamaged packaging within 7 days of receipt. A photograph may be required as proof of issue to authorise a return and refund of goods. Goods are returned at the customer's own risk, and the company is unable to refund goods or raise a credit note for goods that are not received back.
For shipping, every one of the company's trees and plants are carefully checked, wrapped, and boxed with an accompanying care guide and greetings card before being delivered to the chosen delivery address. The company guarantees the high quality of their products when they are sent out from their nurseries. If for any reason a customer is not satisfied with the quality of a Tree2mydoor product, the customer services team should be contacted.
Please note that the right to cancel and receive a refund will not apply if the order contains personalised goods. Refunds cannot be made on perishable goods that have been received, this includes trees, plants, and seed products.
If an order is cancelled either wholly or partially, prior to the goods leaving the nurseries, a full refund is guaranteed. Refunds are made directly onto the credit or debit card that was used to make the initial purchase.
Orders for bespoke or personalised goods can only be cancelled if the goods have not been made to order when the cancellation request is made. An order cannot be cancelled once it has been dispatched from the nurseries, whilst in transit, or once it has been received.
The company also offers a lifetime aftercare advice & support. As soon as a tree is delivered to a home, the company promises to give sound care and advice whenever needed for the lifetime of the tree or plant.
This is the information available regarding the return and shipping policy of Tree2mydoor.com. Please note that policies may vary and it's always best to check the official website for the most accurate and up-to-date information.
About Tree2mydoor.com Prices and Cost?
Tree2mydoor.com offers a variety of gift products, and the prices vary accordingly. Discounts are available online, with the online price already discounted by 10%. There are also seasonal sales and special offers every month. For instance, there was an April price rewind on all Rose Bush Gifts until the end of April 2024.
Regarding delivery, the Standard UK Delivery costs £6 for England, Wales, and lowland Scotland addresses, and it's free on orders over £99. Next Day UK Delivery starts from £10, and Nominated Day UK Delivery starts from £9. Prices are based on individually boxed trees, and larger trees or multiple box orders may incur extra charges. There are also additional delivery options like Pre 1pm delivery for £12, Saturday Delivery for £11, Returns for £15.00, Re-deliveries for £9.00, and Re-directed deliveries for £15.00. Please note that delivery to other locations may incur surcharges.
Please visit the Tree2mydoor.com website for the most accurate and up-to-date information.
About Tree2mydoor.com Popular Products and Services?
"Tree2mydoor.com" is an award-winning tree gifts company based in Manchester, UK. It offers a variety of products and services. Some of the popular products include Prunus 'The Bride', Acer platanoides Crimson King, Acer rubrum Brandywine, and Amelanchier canadensis Tree. They also offer a range of Apple (Malus) trees like Bramley 20 and Bramley's Seedling.
In addition to these, they have a collection of bestsellers which include the Golden 50th Anniversary Rose Gift, At Peace Rose Bush Gift, Your Wedding Day Rose Bush Gift, and the Memorial Tree Gift Pack. These bestsellers are all ready to be sent as gifts and can be personalised with a gift card.
They also have special offers and seasonal sales for their trees and plants. This allows customers to save a little money while purchasing their gift products. The company is known for its expert-grown trees and shrubs, personalised greetings cards, and convenient, eco-friendly wrapping. It offers fast delivery around the UK & Ireland.